Whether new to the startup world or a seasoned player, user onboarding is crucial for your product’s success. If the onboarding process is too complex, 74% of potential customers will jump ship to a competitor.
While Intercom has been nailing customer support, Intercom’s product tours might not have all the ingredients for your perfect user onboarding journey.
Let’s dive into why you should explore Intercom product tour alternatives, the must-have features for an onboarding tool, and the top 10 product tour software options available today.
Are you ready to skip the reading and jump into creating your user onboarding flow? Start a free trial with Product Fruits. 🍇
Product Fruits is the premier Intercom product tour alternative on this list. As an all-in-one user onboarding platform, it’s trusted by over 100 SaaS companies worldwide to drive product-led growth.
Our comprehensive suite covers everything from in-app messaging to customer surveys—we’ve got you covered!
Product Fruits pioneers AI-powered onboarding, support, and analytics. Unlike Intercom’s product tours, which require manual screen and copy additions, Product Fruits completes the job in minutes. 🚀
Furthermore, our content map allows you to manage all your product adoption content, ensuring an optimal onboarding experience for your users. These features are currently unavailable in Intercom product tours.
Customize your onboarding flows with advanced user segmentation, incorporate onboarding checklists or tooltips tailored to the user journey, and provide a 24/7 help widget for instant user assistance. 🔎
Product Fruits offers the following pricing tiers for the annual subscription: the Core package at $79 monthly (billed annually) and the Boost package at $139 monthly (billed annually). This structure provides access to all essential features without breaking the bank. For detailed pricing information, please refer to our website.
Sign up for a 14-day free trial with Product Fruits. It’s the perfect way to learn about our capabilities through hands-on exploration.
Appcues is a no-code product experience platform that empowers companies to create personalized onboarding flows, tooltips, surveys, and product tours. It’s a popular alternative to Intercom’s product tour functionality, specializing in user onboarding and engagement with enhanced customization for in-app guidance.
Appcues is priced similarly to Intercom product tours but offers more product adoption features. However, this pricing structure may not suit all small and medium-sized businesses (SMBs).
👀 Compare Appcues vs Product Fruits for your customer onboarding processes. Also, experience how Product Fruits stacks up against Appcues by signing up for a 14-day free trial with Product Fruits. It’s the perfect way to see our capabilities and learn through hands-on exploration.
Userpilot is a user onboarding platform that empowers product, customer success, and marketing teams to boost user onboarding, engagement, and adoption. It achieves this through personalized in-app guidance, allowing teams to craft and implement onboarding flows, tooltips, checklists, and surveys directly within their product.
Starting at $249 per month, the pricing is on par with Intercom’s product tours feature.
🍇 Discover why Product Fruits is a superior Userpilot alternative.
Alternatively, experience it firsthand by signing up for a 14-day free trial with Product Fruits. It’s the perfect way to see our capabilities and learn through hands-on exploration.
Pendo is a product analytics and user onboarding platform that helps companies understand user behavior, improve product adoption, and drive engagement. It achieves these goals using in-app messaging, guides, and analytics. As an alternative to Intercom’s product tours, Pendo is favored by product, customer success, and UX teams for its robust analytics and customization options.
Pendo’s pricing is customized based on factors such as Monthly Active Users (MAUs), required features, and data usage needs.
💡Check out other cost-effective Pendo alternatives.
Alternatively, experience how Product Fruits stacks up against Pendo by signing up for a 14-day free trial with Product Fruits. It’s the perfect way to see all the capabilities and learn through hands-on exploration.
UserGuiding is a no-code product adoption tool that enables users to create in-app walkthroughs, guides, and checklists effortlessly. It helps teams onboard, engage, and retain users by building in-app experiences without coding.
Starts at $69/month
Product Fruits is a more affordable UserGuiding alternative — click to find out how 👀.
Alternatively, experience how Product Fruits stacks up against Userguiding firsthand by signing up for a 14-day free trial with Product Fruits. It’s the perfect way to see all the capabilities and learn through hands-on exploration.
Whatfix is a digital adoption platform that offers simulated environments for hands-on training and no-code analytics. This platform enhances productivity, ensures compliance, and improves user experience for both internal teams and customers.
Pricing information is not available on the website.
Experience how Product Fruits stacks up against Whatfix firsthand by signing up for a 14-day free trial with Product Fruits. It’s the perfect way to see our capabilities and learn through hands-on exploration.
Userflow is a no-code user onboarding and product adoption platform that enables businesses to create personalized in-app experiences, including walkthroughs, tooltips, and checklists. It empowers product teams to design and launch intuitive, self-guided flows, enhancing user engagement and improving onboarding without requiring technical expertise.
Starts at $249 for 3,000 MAUs
💡Compare Userflow with Product Fruits to see which tool offers more solutions at a lower cost.
Alternatively, experience it firsthand by signing up for a 14-day free trial with Product Fruits. It’s the perfect way to see our capabilities and learn through hands-on exploration.
WalkMe simplifies software use and user onboarding through on-screen guidance and step-by-step workflows. It’s particularly effective for employee training across web and mobile platforms, requiring minimal technical setup.
WalkMe doesn’t offer pricing on its website, but numerous reviews indicate it’s costly for SMBs. Discover why Product Fruits is a superior WalkMe alternative 💰.
Alternatively, experience it firsthand by signing up for a 14-day free trial with Product Fruits. It’s the perfect way to see our capabilities and learn through hands-on exploration.
Userlane is a digital adoption platform designed to simplify the use of any SaaS product. It provides real-time guidance through processes and offers on-demand support directly within applications.
Userlane doesn’t disclose pricing details on its website. However, sources suggest that pricing can reach up to $18,000.
👀 Discover why Product Fruits outperforms Userlane.
Alternatively, experience it firsthand by signing up for a 14-day free trial with Product Fruits. It’s the perfect way to see our capabilities and learn through hands-on exploration.
Usetiful is a user onboarding and product adoption platform that helps businesses create interactive, in-app guidance and onboarding experiences. It offers tooltips, guided tours, and customizable workflows to streamline user education and boost product engagement.
While Usetiful is cost-effective, it lacks some features compared to its competitors. Explore other Usetiful alternatives here 🔍.
Alternatively, experience it firsthand by signing up for a 14-day free trial with Product Fruits. It’s the perfect way to see our capabilities and learn through hands-on exploration.
Intercom Product Tours, integrated into Intercom’s broader messaging and support suite, enables teams to guide users with in-app messages, providing an essential channel for early user engagement.
Intercom’s Product Tours start at $239 per month as a standalone feature, and the costs can be higher when bundled with other Intercom services.
While you’re here, why not compare Intercom’s Tours to Product Fruits’ product tours? Check out this quick comparison link.👈.
Alternatively, experience it firsthand by signing up for a 14-day free trial with Product Fruits. It’s the perfect way to see our capabilities and learn through hands-on exploration.
Ideal product tour software triggers tours based on user behaviors, delivering relevant content immediately.
User data-based targeting ensures onboarding efforts reach appropriate audience segments, enhancing relevance and effectiveness.
Comprehensive analytics provide insights on user engagement and product metrics, while A/B testing enables continuous, data-driven tour improvements.
Self-service options cater to users who prefer independent exploration, offering accessible resources and progress-tracking checklists.
Dynamic content that adapts to user progress or characteristics creates a more personalized, engaging onboarding experience.
While Intercom’s product tour feature is still in development, it’s best to select an alternate product adoption solution that can improve user retention and build your customer base.
If you’re looking for an employee onboarding solution, Whatfix or Walkme would be a better choice. However, if you want an all-in-one customer onboarding tool, look no further than Product Fruits!
We’re an all-in-one solution that offers a wide range of features at a fraction of the cost. Start a free trial today to learn how we can supercharge your onboarding flows. 📈
Further reading: Feature Launch: 6 Winning Strategies to Introduce New Features
