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Published October 28, 2024
Best WalkMe Competitors and WalkMe Alternatives

Looking for a WalkMe alternative? Your search ends here.

As a product manager, you know that your user onboarding process can make or break your product adoption rates. With 88% of customers having high service expectations, choosing the right software adoption solution is more crucial than ever.

While WalkMe is an excellent digital adoption platform, it may not have all the features necessary to refine your onboarding journeys.

In this article, we’ve compiled a list of 13 WalkMe competitors you can evaluate to boost product adoption for your business. 🚀

🍇 Ready to build your onboarding flow right away? Try Product Fruits with a free 14-day trial today.

Why Consider WalkMe Competitors and Alternatives?

WalkMe is a digital adoption platform (DAP) that streamlines user onboarding and enhances customer experiences. It provides guided walkthroughs, in-app messaging, and analytics to help users navigate complex software.

However, it may not be the ideal solution for every business. We suggest evaluating its limitations and exploring alternatives that align better with your needs.

Pros:

  • Ideal for large organizations needing to train employees or onboard users at scale
  • Offers deep customization of user flows and onboarding elements

Cons:

  • Some customization restrictions may limit creativity
  • Interface can overwhelm users seeking basic onboarding solutions
  • Potential for glitches and slow loading times during walkthroughs
  • Expensive, especially for small businesses or startups
  • Complex setup process that may require technical expertise

WalkMe doesn’t offer its pricing directly on the website, but after some research, we found that it could cost you around $79000 annually. 

13 Best WalkMe Alternatives and Competitors for 2025

WalkMe Alternative 1: Product Fruits🍇

We believe Product Fruits is the top WalkMe alternative tool available today.

Product Fruits is a user-friendly digital adoption tool designed to help busy product managers create in-app guides and onboarding flows effortlessly. As an AI-powered product growth tool, we enable you to craft exceptional product onboarding journeys in minutes. ⌛

Our intuitive WYSIWYG editor empowers you to design interactive product tours, tooltips, and pop-up messages without coding knowledge. Plus, our AI writer is there to banish writer’s block and help you generate compelling copy instantly.

Enhance user guidance with contextual tooltips and implement in-app announcements to highlight upcoming features for your customers.

Moreover, our life-ring button serves as a compass for your customers, guiding them through the product and providing quick answers to their questions.

Naturally, our feedback widget and NPS surveys can help you gauge user satisfaction and provide valuable insights into your customers’ experiences.

As you can see, we offer a comprehensive solution. But here’s the best part: we’re significantly more cost-effective! For just $79/month, you can create powerful onboarding flows and boost product adoption like never before.

🍇 Interested in seeing how we can boost your user retention? Book a demo today or start a 14-day trial with ProductFruits and discover our powerful solutions. 👈

WalkMe Alternative 2: Whatfix✨

Whatfix helps businesses create interactive walkthroughs and in-app guidance to improve user onboarding and product adoption. It enables users to navigate software seamlessly, reducing the need for extensive training and support.

Pros:

  • Provides a solution that supports end users and incorporates development metrics
  • Offers a wide range of user-friendly tools and customization options

Cons:

  • Some users may need time to fully utilize its powerful features
  • Product interface and analytics can be challenging, sometimes requiring CSS expertise
  • Limited advanced contextual onboarding for personalized user experiences

Pricing: Whatfix uses a subscription-based model. Contact Whatfix directly for specific pricing information.

WalkMe Alternative 3: Appcues🎯

Looking for a WalkMe alternative? Consider Appcues, a digital adoption platform (DAP) that helps businesses create personalized, no-code product tours, in-app messages, and user surveys. Like WalkMe, it’s designed to improve user engagement and simplify the onboarding process without needing technical skills.

Pros compared to WalkMe:

  • More user-friendly with an intuitive drag-and-drop interface, requiring less technical expertise than WalkMe.
  • It offers strong targeting and personalization options to customize the UX based on behavior and segments, similar to WalkMe but at a lower price point.

Cons compared to WalkMe:

  • While great for simple onboarding, it may lack the depth for complex user flows and advanced customization that WalkMe offers.
  • Users have reported that the analytics feature is often buggy and doesn’t update regularly, whereas WalkMe’s analytics are more robust.

Pricing: Appcues pricing starts at $249 monthly for smaller teams and scales upwards depending on usage, features, and MAUs. This is generally more affordable than WalkMe’s enterprise-focused pricing model.

👀Psst, find out how Appcues compares to another WalkMe alternative: Product Fruits vs Appcues. 👈

WalkMe Alternative 4: Pendo🌸

As a WalkMe alternative, Pendo offers a comprehensive solution for user onboarding, in-app guidance, and product analytics. Similar to WalkMe, it helps businesses improve user adoption and engagement by providing tools to understand user behavior, collect feedback, and guide users through software.

Pros compared to WalkMe:

  • Provides more detailed product analytics and automatic user segmentation, potentially offering deeper insights than WalkMe.
  • Integrates product analytics, user onboarding, and feedback collection in one platform, which may be more convenient than WalkMe’s separate modules.

Cons compared to WalkMe:

  • Has a steeper learning curve for beginners compared to WalkMe, which may require more time for implementation.
  • Setting up custom reporting can be more challenging than with WalkMe’s analytics features.

Pricing: Like WalkMe, Pendo offers enterprise-level pricing with multiple tiers. While specific prices aren’t publicly listed, Pendo provides a free trial.

🔍 Considering WalkMe alternatives? See how Product Fruits compares to Pendo: Product Fruits vs Pendo: A WalkMe Alternative Comparison 👈

WalkMe Alternative 5: Userlist🔥

Userlist is a WalkMe alternative designed specifically for SaaS companies. It helps businesses improve user retention and onboarding through behavior-based email campaigns, in-app messages, and user data tracking, similar to WalkMe’s core functionalities.

Pros compared to WalkMe:

  • Offers dynamic segmentation of both users and companies based on behavior data, providing more targeted engagement than WalkMe.
  • Creates complex visual workflows that reflect customer journeys for different roles and scenarios, potentially offering more flexibility than WalkMe for SaaS-specific use cases.

Cons compared to WalkMe:

  • It may not offer as many customization options for complex user flows as WalkMe, which is known for its extensive customization capabilities.
  • The basic plan might be more expensive for early-stage SaaS companies compared to some of WalkMe’s simpler alternatives.

Pricing: Userlist starts at $149 monthly for smaller teams and scales upwards depending on usage. This pricing model may be more accessible for some businesses than WalkMe’s enterprise-focused pricing.

WalkMe Alternative 6: Userpilot🚀

Userpilot is another WalkMe alternative that offers a comprehensive platform for product teams to activate, engage, and retain users. Like WalkMe, it includes features such as in-app nudges, product analytics, and user feedback capture.

Pros compared to WalkMe:

  • Easier to use than WalkMe, with a support team that assists in setting up user flows, potentially reducing implementation time.
  • Offers no-code templates for creating user flows without extensive platform training, which may be simpler than WalkMe’s more complex setup process.

Cons compared to WalkMe:

  • Its extensive features may complicate straightforward use cases, similar to WalkMe, and integrating it can sometimes lead to performance or compatibility issues with other tools.
  • Certain advanced features (like EU data hosting, resource center, event-based content triggers, content localization, and throttling) are only available on growth plans. In contrast, WalkMe might offer these in its standard enterprise packages.

Pricing: Userpilot has 3 pricing editions starting from $249, which may be more transparent and potentially more affordable than WalkMe’s custom enterprise pricing.

🍇For a detailed comparison of another WalkMe alternative, check out how Product Fruits compares to Userpilot ⤵️
Product Fruits vs Userpilot: A WalkMe Alternative Comparison

WalkMe Alternative 7: Gainsight✅

Gainsight PX is an advanced alternative to WalkMe that emphasizes analytics and user feedback. It combines product analysis and customer success tools to give businesses a holistic view of user behavior.

Pros:

  • It offers comprehensive user behavior tracking, enabling data decisions.
  • It integrates product analytics with customer success tools, which helps monitor user health and churn rate.

Cons:

  • Implementing and fully leveraging is complex and time-consuming, especially for smaller teams.
  • Its pricing is geared towards larger businesses, making it pricier for start-ups or smaller SaaS companies.

Pricing: It doesn’t offer a standard free trial, and it provides demos and custom quotations upon request.

WalkMe Alternative 8: Stonly👑

If you are looking for a tool more focused on creating interactive guides for internal education, Stonly may be the solution. It is user-friendly, highly customizable, and integrates with several important platforms. Stonly offers personalized, no-code interactive guides that can be embedded anywhere.

Pros:

  • It helps create and customize interactive guides without needing technical expertise.
  • It is budget-friendly, which makes it a good choice for startups and smaller businesses.

Cons:

  • It lacks advanced analytics and reporting, advanced customization, and targeting capabilities.
  • It doesn’t offer as many integration options as some larger platforms.  

Pricing: Stonly does not have public pricing listed on its website.

👀You can Compare Stonly and Product Fruits here.

WalkMe Alternative 9: Usetiful🧠

Usetiful is a DAP that creates product tours, checklists, and in-app guidance. Usetiful is a simpler and more budget-friendly alternative to WalkMe. It is designed to help users quickly learn how to use software and stay engaged in their journey.

Pros:

  • It helps onboard new hires to any digital tool while building engagement with remote employees.
  • It enables self-service support for customers, where they can access help articles through a widget or AI-assisted FAQs.

Cons:

  • It may have some limitations in terms of personalization, but it could include a translation feature to avoid the need for duplicating tours and tooltips.
  • It lacks more advanced features like in-depth analytics, making it less ideal for teams needing detailed user insights.

Pricing: Usetiful has 4 pricing editions starting from $29. A free trial of Usetiful is also available.

🍇Check out our detailed comparison to see how Appcues stacks up against Product Fruits: Product Fruits vs Usetiful

WalkMe Alternative 10: Intercom🦋

Intercom combines messaging, automation, and product tours to enhance user onboarding and support. Compared to WalkMe, it stands out for its strong emphasis on customer interaction and its seamless communication tools, making it a better WalkMe alternative.

Pros:

  • It helps build powerful automation with a no-code visual builder.
  • It provides robust reporting and insights for the entire support operation.

Cons:

  • Its vast array of features can be daunting for teams looking for straightforward onboarding solutions.
  • Its pricing is expensive if you can access advanced features like automation, product tours, and customer support in one package.

Pricing: Intercom has different pricing editions, from $29 to $132. AI customer service features are included in every plan. A free trial of Intercom is also available.

🍇Check out our detailed comparison to see how Intercom stacks up against Product Fruits: Product Fruits vs Intercom

WalkMe Alternative 11: Heap🌞

Heap automates data collection to provide insights into user behavior and product usage. It emphasized in-depth analytics to help businesses understand how users interact with their software. This makes Heap a better Walkme alternative for teams prioritizing data-driven decision-making to optimize user onboarding and product engagement.

Pros:

  • It captures all user interactions without needing manual event tracking, providing instant data insights.
  • Its advanced data science capabilities allow teams to identify friction points and opportunities in the digital experience.

Cons:

  • It is time-consuming to set up the correct events on the platform due to its steep learning curve.
  • Its functionality is limited to the pre-designed analysis charts that the system has built into the platform.

Pricing: Heap does not have public pricing listed on its website. A free trial is available.

WalkMe Alternative 12: Apty☄️

Apty focuses on improving user onboarding and engagement through in-app guidance and analytics. As an alternative to WalkMe, it stands out for its ease of use and customizable guidance tools, designed to simplify the user experience.

Pros:

  • It monitors and analyzes user behavior across applications, providing insights into engagement, challenges, and adoption rates.​
  • It accelerates transformation and streamlines enterprise-wide change management initiatives.

Cons:

  • Their asset export needs a bit of work. Users will have to import and export data and analytics manually
  • It offers fewer integration options with third-party tools, a downside for teams needing a fully integrated tech stack.

Pricing:  Apty does not have public pricing listed on its website.

WalkMe Alternative 13: Fullstory🌈

A platform that captures user interactions on your website or application, Fullstory provides insights into user behavior through session replays and heatmaps. It emphasized understanding the UX by visualizing how users interact with the product.

Pros:

Cons:

  • With its advanced features, configuring FullStory requires effort unless you provide your site map and relevant company-specific metadata.
  • It lacks built-in guided tools or user onboarding tools, making it necessary to pair it with another tool.

Pricing: Fullstory does not have public pricing listed on its website. A free trial is available.

Key Features to Consider in a WalkMe Alternative

When searching for a WalkMe alternative, consider these key factors to ensure you select a tool that fits your specific needs:

Ease of Use and No-code Capabilities

Opt for platforms offering no-code or low-code solutions. These allow your teams to create interactive product tours, guides, and onboarding flows without technical expertise. Tools like Product Fruits excel here, making it easy for non-developers to craft and customize in-app experiences.

Customization

Select a platform that enables deep customization, letting you tailor the user experience based on segments, behaviors, or roles.

Interactive Checklists

Ensure the platform includes built-in checklists to help users track their onboarding progress. This feature aids users in completing essential tasks, boosting engagement and adoption.

In-app Guidance

Look for Walkme alternatives offering a variety of in-app guidance tools, such as tooltips, modals, interactive guides, and tutorials.

Pricing Flexibility

Consider your budget and the tool’s scalability. Some platforms, like Product Fruits, provide affordable plans for small businesses and startups.

Feedback Collection

An effective WalkMe alternative should allow users to provide direct feedback during the onboarding process. This feature lets businesses gain real-time insights into how users interact with their products.

Choose the Best WalkMe alternative today 

Looking for a smarter, budget-friendly WalkMe competitor? Product Fruits has you covered. It’s simple, quick to set up and use, and gets results without the hefty price tag. Ready to see how it can boost your user onboarding? Book a demo today to create memorable user onboarding flows!

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About the author

Kasia Perzynska
Kasia is a results-oriented, data-driven content & SEO team lead with 11 years of experience in the SaaS industry. Her specialty lies in growing organic traffic for SaaS, product-led software companies. Kasia has worked with renowned brands such as Livechat, Packhelp, and Prowly. Kasia has now joined forces with Product Fruits to help build exceptional product and marketing communication!

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