Imagine you just landed on a tropical island in the middle of the Caribbean. Sounds nice, right?!
But (here’s the kicker), you only have ten minutes to find shelter, food, and water to survive.
Without a map for navigation, you can quickly get lost and overwhelmed.
Product tours are like map navigations. They guide your users to reach their goals with clear paths, support, and steps.
That’s why finding good product tour software to support your users throughout their journey is important.
Whether you’re just getting started with product tours or you want to upgrade an existing system, this article has everything you need to choose the right solution for your business.
Do you already use tours for your product? If not, try Product Fruits 🍇 with a 14-day free trial and see how our product tours work.
Product tour software is a powerful tool that helps businesses offer their customers an interactive and informative way of understanding and engaging with their products or services.
They provide a virtual tour of your feature, product or service, which allows users to gain a better understanding of how it works and what features are available. In turn, users grasp the value of a product faster — which leads to less churn.
Product tour software is helpful for both existing customers and potential customers. It gives users the chance to explore what’s on offer in an engaging an interactive way.
Typically, a Product Tour Software includes:
Although the degree of customization, integration, and coding can vary from one solution to another.
Product tour software is a powerful asset for businesses seeking to create immersive, informative customer experiences.
They eliminate the need for developers. This means teams save both time and money while still offering customers an engaging product or service tour.
The advantages of product tour software don’t stop there.
You only get one chance to impress your users.
It’s important to take into account your onboarding and product adoption goals, company objectives, and budget when choosing your product tour software.
Here are a few tips to help you find the best fit for your business needs:
Understand each platform’s capabilities and features to determine which one best meets your business goals. This includes looking at its user-friendliness, scalability, integration capabilities, and cost.
The ability to integrate will have a snowball on analytics, improvement, and overall ease of use.
Many vendors offer free trials so you can “try before you buy”. Take advantage of this opportunity to get hands-on experience with the product to make an informed decision about whether it is right for you.
Read reviews from other users to gain valuable insight into its performance and capabilities.
Search for customer reviews on platforms like Capterra and G2, to see which platform offers the best for your company.
Research customer service and support response time and options. You want solution that is there to help you instantly, so you save time and rely less on developers “figuring it out”.
When selecting a product tour software option, consider both short-term and long-term costs and scalability options. You need to accommodate growth in usage over time without requiring expensive upgrades or additional licenses down the line.
If you don’t have a dedicated development team, you’ll want to choose a product that is easy to set up and maintain. Look for solutions that allow you to deploy product tours without the need for coding.
Additionally, a product tour software offering that includes a library of available integrations can make it easier to seamlessly integrate with your existing website or platform.
Aim for a product tour software that provides a simple and intuitive user experience that doesn’t rely on code. This will help ensure that your team and your customers can get up and running quickly and efficiently.
Look for a customizable platform that can be used to create tours as unique as your product, that can be tailored to each of your user’s unique needs.
By following these tips, businesses will be able to make an informed decision when selecting their ideal product tour software solution and ensure they get maximum value from their purchase.
The right choice of software will solely depend on your company’s unique needs, resources, and budget.
Here are some of the product tour software options we recommend.
Product Fruits is an all-inclusive and highly customizable onboarding and product adoption platform. It acts as an invisible layer on top of your own application. It allows you to click and add tours, demos, surveys, tooltips, and more into your application with a few simple steps.
That means Product Fruits doesn’t interfere with your platform code. It simply allows you to click and add new features to your platform which yields immediate results to your user’s experience.
Product Fruits is rated the highest in bot G2 and Capterra and offers interactive product tours and complimentary onboarding features.
Product Fruits has full onboarding tools and features to quickly enhance your user’s journey.
Optimize all aspects of product adoption, growth, and onboarding within one platform. Product Fruits’ highly customizable and intuitive approach to improving users’ product tours makes this possible.
Product Fruits offers three different tiers of subscriptions. The price depends on which features you want and the amount of users.
Its comprehensive product tour software, complimentary features, high customization, integration offers, and 24/7 support make Product Fruits the most comprehensive and budget-friendly option.
Better price, without compromising on features. Which means? Higher ROI for each user.
Get full pricing details here.
G2 rating: 4.8/5 Capterra rating: 4.8/5
Try Product Fruits today with our 14-day free trial. No card (or coding) is required.
Or, would you like to speak to a user onboarding specialist to discuss the best approach to reaching your company’s onboarding goals? Book a 30-minute call.
Userguiding helps companies create personal product tours and walkthroughs. It’s a no-code solution that helps onboard new users and relieves time from the support team.
Userguiding helps companies implement product tours with complementary features.
The price depends on the subscription and amount of users. Each tier offers different features and perks.
At a glance, Userguiding offers:
G2 rating: 4.7/5 Capterra rating: 4.7/5
Userpilot is another no-code product tour platform that offers an array of onboarding tools and features.
Userpilot offers three different pricing plans. Each plan offers different features and tools. Here is a glimpse of the plans they offer:
G2 rating: 4.6/5 Capterra rating: 4.6/5
Stonly offers product tours but is more known for its capabilities as a knowledge base tool than user onboarding.
Stonly offers a product tour experience that is customizable and helps boost engagement from employees and users.
Stonly offers two main plans:
G2 rating: 4.8/5 Capterra rating: 4.4/5
Userflow helps businesses create product tours to onboard users.
G2 rating: 4.8/5 Capterra rating: 4.8/5
For that to be the case, you need a product tour platform that supercharges your user onboarding experience. It must be flexible and customizable, offering each user a unique product tour.
Create a unique and delightful tour with Product Fruits. We offer interactive tours, flows triggered by user’s needs, customization for every tour aspect, and an easy-to-use platform.
Improve your user retention rate, increase user engagement, and relieve time from your support team with a solution that highlights the value of your app to improve user loyalty.
You can try Product Fruits for free, with no card or commitment required. We’re confident we can improve your product tours.
Or, talk to our user onboarding specialists for tailored approaches based on your company’s needs.
Read next: 8 Best Whatfix Alternatives and Competitors: An Honest Review
